• Videos play in  Microsoft's Windows Media Player
• Videos are best viewed in full-screen mode. When Media Player is active:
      To Enter full-screen mode: hold Alt and press Enter
      To Escape from full-screen mode: type Esc
  
• Make sure sound is on and volume is up.
• Screen resolution of 1024 x 768 or higher is required for adequate appearance.
• To save a video to your hard drive: right-click on a video link and select "Save Target As", "Save Link Target As" or "Save Link As", depending on your browser.

Problems viewing videos? Email the Andes Team.

• "The audio codec identified by the format tag 130 is required to play this file."
  Install the ACELP.net audio codec, obtainable from VoiceAge or other sources on the Web.

• If you are asked "Do you want to play the item in Internet Explorer?", select "No".
• If the video starts playing in a small video box in a bar embedded along the left hand side of your IE browser window:
Click the small black down arrow next to the video title or "Media Options" at left, just above the player controls. Select "Settings" and uncheck "Play web media in the bar" Close the media bar by clicking the "X" at the top right of the bar and start again.
• If that doesn't work, try detaching the video player window from the "Media Bar": click the icon with a diagonal arrow in a box (at right, just above the player controls.) Drag the edges of the detached window to enlarge it, or put it into full screen mode by double-clicking on the video image. Exit full screen as above.